Monday, July 16, 2012

Sans brand

Grocery shopping has become a confusing quandary.


While it's true that much is shared culturally between the US and Australia, much is different. Gone are the familiar, comfortable brands with which I've spent a lifetime doing laundry or munching at breakfast.  Now I stand in the detergent aisle disoriented and distracted by the  exotic sounding names (Omo sensitive and Cuddly small & mighty).  


How does one choose a product when one has zero brand recognition?


As a consumer, my answer so far?  A lot of label reading and asking B.  However, time constrains both.  Oh how I long for the days when years of advertising made it easy for me to choose.  When I knew who offered what, I settled on "my brand" and I blissfully lived there.

And don't even get me started on "Tasty cheese".  I still don't understand how "Tasty" can be a variety of cheese. 


Fortunately, some brands cross the equator and merrily greeted me in the southern hemisphere.  Unfortunately, the product in the familiar box isn't necessarily the same.  I don't know what sort of deal General Mills made in order to bring Cherrios to Oz, but it was wrong.  Wrong. Wrong. Wrong.  A Cherrio should not be covered in a sugary glaze so thick one can hardly bite into them. 

As a marketer, it's an interesting study in brand identity and recognition.  Although I'm too close to the subject matter to be truly objective about it, when I can pull back a little, I find it fascinating that I relied so much on autopilot when selecting my purchases.  It also reinforced for me the notion that marketers need to capture a consumer when they're young.  Had I not been faced with the loss of all "my brands", I doubt I would have ever deviated from most of my original choices.


When B first came to the US, he faithfully read the junk mail each day.  I thought it odd at the time, but it makes complete sense to me now.